Refund Policy – MoissaniteAura

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a refund under the conditions below.

1. Returns
You may return a product within 14 days of receiving it.
To start a return, please contact us at: [enter your email]

2. ConditionsReturned products must be:

unused

in their original condition

with all original packaging included

We do not accept returns of items that show signs of wear.

3. Refunds
After receiving and inspecting the returned product, we will notify you of the approval or rejection of the refund.
Approved refunds are issued within 3–7 business days to the original payment method.

4. Non-Returnable Items

Gift cards

Personalized items (if applicable)