Shipping Policy – MoissaniteAura
1. Processing Time
Orders are prepared for shipment within 1–3 business days.
2. Shipping Time
Average delivery times 5-12
Standard Shipping
Germany - Business Days
Belgium - Business Days
Czech Republic - Business Days
Netherlands - Business Days
Poland - Business Days
3. Tracking
Most orders include tracking. The tracking number is sent to the email provided during checkout.
4. Lost or Delayed Packages
We are not responsible for delays caused by customs or postal services.
If your package appears lost, please contact us — we will help resolve the issue.